For ages 21+ · Responsible Gaming

aq998 Responsible Gaming —
Keep the fun safe

aq998 believes that gaming is entertainment — not a burden. Use our tools and guidelines to keep yourself and your family protected.

Our Commitment

Gaming should always stay enjoyable

At aq998, we believe that online gaming and betting should be a fun and entertaining activity — never a source of stress or financial hardship. That is why we provide responsible gaming tools and information for every member. Our platform is for those aged 21 and above only.

Responsible gaming means knowing your limits, setting a budget, and keeping gaming balanced with other areas of your life. If you ever feel gaming is going beyond your control, use our support tools or contact our support team directly.

For Ages 21+ Safe Platform 24/7 Support

Core Principles

Gaming is for entertainment — not a source of income. Set a time and money limit for each session and stick to it.

Budget Planning

Only play with money you can afford to lose. Never use money set aside for rent, food, or emergency expenses for gaming.

Time Management

Take breaks during long sessions. Before gaming, ask yourself — how long will I play today and how much will I spend.

Protection Tools

aq998 Responsible Gaming Features

We provide several active tools that help you stay in full control of your gaming experience.

Deposit Limit

Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Requests to increase a limit may take up to 7 days to process — this is for your protection.

Self-Exclusion

If you feel you need a break from gaming, activate self-exclusion. Options are available from 30 days up to a permanent closure. During this period, access to the account is completely blocked.

Time-Out Feature

Use time-out to take a break from gaming for a set period — from 1 day up to 6 weeks. Your account stays safe and your balance remains intact during this break.

Session Reminder

Receive an automatic reminder after playing for a set amount of time. This message will remind you how long you have been playing and that it is a good idea to take a break.

Wager Limit

Decide in advance the maximum amount you will bet within a given period. Once the limit is reached, the system will automatically stop any further bets from being placed.

Reality Check

At regular intervals, a pop-up message will show you how long you have played, how much you have won, and how much you have lost — so you can make informed decisions.

Warning Signs

Signs of Problem Gaming

If you notice any of the following signs, use the responsible gaming tools or contact us. These are common indicators of problem gaming:

  • Feeling the urge to bet more to chase back money you have lost
  • Hiding your gaming habits from family or friends
  • Spending money set aside for food, rent, or emergencies on gaming
  • Being unable to stop gaming and constantly thinking about it
  • Gaming causing problems at work, in your studies, or in your relationships
  • Feeling restless or irritable when not gaming
  • Using gaming to cover debts or to escape emotional distress
Remember

The Golden Rules of Responsible Gaming

  • Play for entertainment only — not to earn money
  • Set a budget and time limit before each session
  • Play without expecting to win — a win is a bonus
  • Avoid gaming when under the influence of alcohol, medication, or stress
  • Avoid playing more out of anger or frustration after a loss
  • Review your gaming history and spending regularly
  • Spend time with family and friends — gaming is just one part of life
  • Never bet with borrowed money
  • Only those aged 21 and above are allowed to play
Steps

How to Activate Self-Exclusion

You can activate protection on your account in just a few simple steps.

Log In to Your Account

Log in to your aq998 account and open your profile settings.

Responsible Gaming Menu

Go to the "Responsible Gaming" section and select the tool of your choice.

Choose a Time Period

Choose a time period for self-exclusion — options include 30 days, 6 months, 1 year, or permanent.

Confirm

Confirm your request. It will take effect immediately. Contact us on live chat if you need any assistance.

Minor Protection

21+ Age Verification and Child Protection

aq998 strictly prohibits registration and gaming by anyone under the age of 21. We verify identity to ensure only adults can use our platform.

If there are children or teenagers in your home, we ask that you activate password protection and parental controls on your device. Do not share your account details with anyone.

If you suspect a minor is gaming, notify us immediately on live chat — we will take swift action.

Child Protection Tips

  • Use a password lock on your device
  • Keep gaming apps or websites out of children's reach
  • Install parental control software on your browser
  • Remember to log out of aq998 after each session
  • Do not save credit card or payment details
Support

When you need help we are here for you

Gaming problems are a real health concern. Seeking help is a sign of strength — not weakness.

aq998 Support Team

Our 24/7 Bengali live chat support team is always ready. Talk to us directly for gaming problems, self-exclusion, or any other assistance.

Contact by email: [email protected]

All communication is completely confidential and non-judgmental.

Live Chat

Click the live chat button on our platform. Speak in Bengali — our team will respond right away.

Email Support

Write to our email to share detailed information. We reply as quickly as possible and keep your information secure.

Read the FAQ

Visit our FAQ page to find answers to common questions about responsible gaming — you will find answers to many questions there.

Common Questions

Questions and Answers about Responsible Gaming

Go to the "Responsible Gaming" section in your account settings and select the deposit limit option. You can set daily, weekly, or monthly limits. Reducing a limit takes effect immediately, but requests to increase a limit take time to process — this is for your own protection.

Your balance is kept safe during self-exclusion. Arrangements to withdraw your balance can be made after the exclusion period ends or through our support team. Contact us on live chat for more details.

Self-exclusion can only be activated by the account holder themselves. However, if you are concerned about a loved one, contact us on live chat — we will guide you through the right steps to take.

A time-out is a temporary break — usually from 1 day to a few weeks. Once it ends, you can play again automatically. Self-exclusion is a longer-term decision — lasting months or years, or even permanently. If gaming is becoming a real problem, self-exclusion is the right choice.

Yes. All member information at aq998 is protected through SSL encryption. Any discussion related to responsible gaming is completely confidential — we help without any judgment or negative attitude.

No. aq998 is strictly for those aged 21 and above only. Age is verified at registration and we reserve the right to verify any account if there is any suspicion.
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For players aged 21 and over only. Please play responsibly.